Workshop on Trauma-Informed Culturally Inclusive
Service Delivery

Anne Sureshkumar, MPhil, MSW, RSW

Workshop Details:

Virtual event
Time & date: Saturday, September 12, 2026, 9:00 am to 12:30 pm MST
Location: Online
Workshop fee: $150 per person; Student fee is $125; the group fee for groups of five is also $125
Instruction Hours: 3.5 hours, Approved ACSW Category “A” Continued Competency
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Workshop Overview

The workshop is specifically designed for any professional who engages with people in their work, front line work, customer service, supervisors, managers, or works in a team or with teams. It will engage participants with key concepts in simple relatable language with focus on trauma, equity, inclusion and applicable tools.

If you want to deepen the way you engage clients and strengthen inclusive, responsive service, this training is built for you.

Using simple, relatable language and interactive learning, you will explore:

  • The concept of trauma
  • Examine Culture, Equity & Inclusion
  • Learn tangible tools to support trauma-informed, inclusive service delivery.

Who is this workshop for?

Professionals & students in mental health, healthcare, education, social services, banking & finances, corporates & in any community-facing role.
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You’ll leave with practical strategies you can apply immediately to help the people you serve feel safer, more understood, and better supported.

The result? Stronger relationships, enhanced productivity, improved client satisfaction, and increased access to your services.

Selection of Topics Discussed During the Workshop

The topics covered in the workshop focus on understanding human experiences through an intersectional lens to create experiences that are trauma informed and inclusive.

Location, Format & Length

This is a 3.5-hour virtual workshop which will include concept teaching as well as engagement and discussion. Participants will meet online via the link provided before the session.
Time & date: Saturday, September 12, 2026, 9:00 am to 12:30 pm MST

What You Will Learn:

  • Under the concept of Trauma
  • Explore the concept of Culture, Equity & Inclusion
  • Learn tangible tools to engage in trauma informed inclusive service delivery
  • Recognize traumas impact, build safer, inclusive environments & apply trauma-informed practices.

Meet Your Presenter: Anne Sureshkumar

anne sureshkumar calgary
Anne is a registered Social Worker with over 18 years of experience in clinical settings, community development, public speaking and education. Her professional journey has been driven by a deep passion for empowering individuals from diverse backgrounds. She holds a master’s degree in social work and a master’s in philosophy in Guidance and Counselling.
Raised in Zambia and Nigeria, and lived largely in the south of India, Anne grew up questioning the alarming socio-economic inequalities and gender biases within present-day societies, which determined her career choice in Social Work dedicated towards eliminating serious societal issues.

Anne’s work in India was in public health and counselling. In Canada, over the past 12 years she focuses on the intersectionality of the human experience, mainstream and immigrant populations and mental health. Her areas of interest include mental health, domestic violence, intersectionality, identity development for ethnic and sexual minorities, men’s mental health, anti-racism work, research, public speaking and freelance writing.

About Unique Pathways Counselling Services Inc.

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Unique Pathways Counselling Services was born from the goodwill of colleagues and clients, the unwavering support of friends and family, the expertise of our creative and dedicated team, and Annes’ deep commitment to trauma informed anti-oppressive service delivery. Together, we embrace diversity and foster wellbeing.
At Unique Pathways, we stand as a testament to the power of co-existence and the transformative change it makes possible.

Why Partner with Us?

Are you an employee, professional, agency, corporation, business, not for profit that involves working with clients, customers. People in general? Then this workshop will add value to your skill set and enhance the quality of your service delivery.
A one size fits all approach does not fit the consistently emerging diverse population landscape of Canada. Engaging an intersectional approach with a trauma informed lens will foster an inclusive environment for the population you serve and recreate a work culture that fosters a sense of belonging and community.
In this practical and engaging workshop, you will gain the skills to consistently practice and support the population you serve so they feel seen, heard and understood. The result? Stronger relationships, enhanced productivity, improved client satisfaction, and increased access to your services.

Contact Us & Secure Your Seat Today

Do you have any questions about the workshop before you book your spot? We’re here to help! Feel free to send us an email or call Anne directly
(you will find her phone number below).
We also invite you to reach out for ongoing support with workshops catered to your specific needs in this topic and subject area (we have more workshops planned in the near future!).
Register for the workshop here:
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